Return Policy
OrdersOrders placed Monday through Friday by 12:00 pm PST will ship within 3 business day of purchase.
UPS does not pick up or deliver on Saturdays.
Returns and Exchanges
Customer satisfaction is a priority at Pomegranate Inc. If for any reason you do not love your purchase, return the item in its original condition within 30 days for a full refund, less shipping costs. Pomegranate Inc. is not responsible for return shipping and original shipping charges are non-refundable. Merchandise must be returned in original condition (unwashed, unaltered) with tags attached.
We reserve the right to refuse any returns received 30 days after the order date or if we determine that the merchandise does not qualify for a return.
If you would like to exchange an item, we suggest you place a new order for the item you want to ensure that it is in stock. We will refund the cost of the returned merchandise back to your original form of payment.
For damaged or defective items please call 1.800.948.5188 for a return authorization number and instructions.
* Final sale on sale room items, they may not be returned or exchanged.
For damaged or defective items please call 1.800.948.5188 for a return authorization number and instructions.
* Final sale on sale room items, they may not be returned or exchanged.